You've Got Questions?

Be clear and concise, bullets work better than expanded sentences.

Examples, if you like something, share a link, it's a good way of communicating ideas.

If a single word can convey the main idea of the whole sentence or has greater importance, best to bold it, e.g. ‘Reduce the size of image X by 25%’ or ‘Reduce the size of image X to 25%’.

Use specific subject lines in communications to ensure clarity, e.g. ‘Homepage – Layout amends’.

Try not to use colloquialisms or slang, they easily get misunderstood.

Send your responses to our updates after the close of our India working day, (14:00-15:00 GMT/BST) so when you check in the morning, several hours of work will have been done.

During the day, keep communication down to a minimum if possible, we get more done that way, but don’t be afraid to ask questions etc whenever.

Use Basecamp To Do list templates and tasks to write crystal clear requirements to ensure effective management and to avoid misinterpretation.