We are thrilled to share that we have officially become a Zoho Premium Partner! This exciting milestone was celebrated at our recent event, the Jaipur ZUG Meetup & Exclusive 1-on-1 Sessions with Zoho CRM Experts, held on February 25, 2025, at Dotsquares India. The event provided a fantastic opportunity for attendees to explore the latest advancements in Zoho CRM, gain hands-on insights from industry experts, and receive personalised guidance to enhance their CRM experience.

Event Highlights

The Jaipur ZUG Meetup brought together Zoho users of all experience levels, from newcomers to seasoned professionals. The agenda was carefully curated to ensure that everyone left with actionable knowledge and a clear understanding of how to leverage Zoho CRM effectively for their business growth.

Key Sessions

Session 1: Basics & What's New in Zoho CRM

The event kicked off with a foundational session on the basics of Zoho CRM. Expert instructors guided attendees through the core features of the platform, helping them navigate its interface with ease. This session was particularly beneficial for those who were new to Zoho CRM or needed a refresher on its functionalities. By the end of this session, participants had a solid understanding of Zoho CRM’s key tools and how they can improve business processes.

Following this, we delved into the latest updates from 2024. Zoho CRM continuously evolves, and this session highlighted some of the most significant releases that can enhance sales, support, and overall CRM experience:

• Kiosks and Its Enhancements: One of the biggest challenges CRM users face is managing large volumes of data. The new Kiosk feature simplifies access to critical data, allowing users to manage information more efficiently. This intuitive interface streamlines workflows, making it easier to handle support tickets and sales calls.
• Canvas and Its Enhancements: The Canvas feature allows users to customise the CRM layout, creating a more visually appealing and user-friendly experience. Attendees learned how to design tailored layouts that match their team’s needs, improving usability and efficiency.
• CPQ (Configure, Price, Quote): Speed is essential in closing deals, and the CPQ feature automates the quoting process, making it faster and more accurate. Participants discovered how to create customised quotes that align with their pricing structure, ultimately accelerating the sales cycle.

Session 2: Exclusive 1-on-1 with Zoho CRM Experts

After the main sessions, attendees had the opportunity to book exclusive 20-minute one-on-one sessions with Zoho CRM product specialists. This was a chance for participants to receive personalised advice and insights on optimising Zoho CRM for their specific business needs. Whether they had questions, needed troubleshooting assistance, or sought guidance on implementing the latest updates, these private sessions provided dedicated time with experts who could help resolve their queries.

Looking Ahead

The Jaipur ZUG Meetup was not only a celebration of our new status as a Zoho Premium Partner but also a valuable opportunity for learning and networking within the Zoho community. We are excited about the possibilities this partnership brings and look forward to leveraging our enhanced capabilities to provide even greater value to our clients.

As we move forward, we are committed to using our new status to help businesses navigate their digital transformation journeys. The insights gained from the Jaipur ZUG Meetup will undoubtedly play a crucial role in shaping our strategies and offerings.

Thank you to everyone who attended the Jaipur ZUG Meetup and contributed to its success. We are eager to continue our journey with Zoho and explore new ways to grow and innovate together!