UNMATCHED SERVICES
Transforming Businesses through Salesforce
Customization
Increase overall sales and transform customer interaction with seamless Salesforce functionality fully customised for your business needs.
Application Development
Integrate unique business tools and third-party tools with Salesforce for streamlined workflows, improved overall performance that increases productivity.
Migration
Get every piece of data migrated and synchronised to Salesforce with no risk of work interruption by our custom integration applications.
Integration
Boost efficiency with bug-free Salesforce app with a highly customised UI and automate your business workflow by getting easy third-party integrations.
Consulting
Achieve long-term success with a proper strategy by learning your unique business requirements from our dedicated team of Salesforce-certified professionals.
Support & Maintenance
Ensure your Salesforce is always up and running with full functionality with 24/7 technical support from certified developers.
Salesforce App development
We build intelligent, native Salesforce apps that deliver personalized experiences and real-time engagement.
Salaesforce Managed Service
We offer managed services, agency services, or Business Process as a Service (BPaaS).
Revolutionize Your Customer Experience with Salesforce CRM
Talk to Our Salesforce ExpertsCloud Services
Automate any aspect of your business with our expertise in Salesforce Clouds.
Sales Cloud
Close more deals and generate new leads with Sales Cloud. Our Quick Start fully implements Sales Cloud with customized leads, accounts, contacts, opportunities, and training.
Experience Cloud
Transform Your Partner Experience with Salesforce's Experience Cloud! Manage All Partners in One Place, Personalize Communications, and Enhance Collaboration with a Customized Partner Experience Cloud Portal.
Commerce Cloud
Elevate your virtual storefront's effectiveness through our Salesforce Commerce Cloud services. Foster customer interaction at every juncture with a host of supplementary elements, including Commerce Cloud Order Management, Commerce Cloud Endless Aisle, and beyond.
Health Cloud
Start your journey with Salesforce's Health Cloud, a patient relationship platform designed to provide a comprehensive view of patient data. With Health Cloud, you can enhance patient management and achieve real-time patient engagement, empowering your healthcare organization to deliver more informed and personalized care. Experience the power of Health Cloud and elevate your patient care today!
Service Cloud
Enhance service operations and elevate customer satisfaction with Service Cloud. Our team will configure your customer base, seamlessly import your data, and customize your cases, providing you with a comprehensive 360-degree view of each customer. Maximize efficiency, deliver exceptional service, and create lasting customer relationships with Service Cloud.
Data Cloud
Salesforce Data Cloud provides a unified platform to connect all your customer data. Gain a 360-degree view, improve data quality, and unlock powerful business insights. Our experts help you implement Data Cloud, migrate your data seamlessly, and ensure clean, consistent information for smarter decision-making.
Financial Services Cloud
Discover the future of financial services with Salesforce Financial Services Cloud. Elevate client relationships, streamline operations, and supercharge your sales strategy. Harness the power of a unified platform tailored for financial professionals. Transform the way you engage clients, manage wealth, and drive growth.
Education Cloud
At its core, Salesforce Education Cloud acts as a digital aide for educational establishments. Much like a personal assistant streamlines tasks and schedules, Education Cloud efficiently manages educational activities for schools, colleges, and universities.
3RD PARTY INTEGRATION
We seamlessly integrate Salesforce with third-party software, bridging gaps to enhance operational efficiency and streamline workflows.
Tailored Salesforce Integration
Our team of skilled Salesforce experts excels in crafting tailored integration solutions using Java, .Net, and JS technologies
Harnessing Integration Tools
We use cutting-edge pre-built integration tools such as Informatica Cloud and Jitterbit to use multiple Salesforce solutions seamlessly.
API Development
We empower enterprises by creating custom APIs within their existing solutions with enhanced data exchange for a better operational environment.
Integration App Development
For software vendors seeking to seamlessly integrate their solutions with Salesforce, we offer innovative AppExchange app development services.
CERTIFIED DEVELOPERS
Leverage the expertise of our certified developers to tailor Salesforce CRM to your unique business needs. Achieve seamless integration and extraordinary results with our dedicated team.
CASE STUDIES
Explore some of our projects showcasing our expertise in creating robust and scalable solutions.
CRM Solution
Wood products
Initially focused on welding and wood products in the USA, this company now serves the Automotive, Infrastructure, and Industrial sectors globally with advanced technologies like robotics and onshore manufacturing.
Challenges
The company faced challenges such as integrating diverse software systems like Megaphone and Digidea, managing scattered data across multiple platforms, and ensuring seamless access to critical information.
Solution
We implemented Salesforce Einstein for automated sales processes, enhanced activity tracking, and advanced analytics. Features like Einstein's Next Best Action, Lead Scoring, Forecasting, and Email Insights improved decision-making and optimized sales strategies.
CRM Solution
Pardot Implementation
The Pardot Implementation project focuses on property management and rentals, with Matching private room rentals specializing in well-designed shared housing for urban renters. They manage an extensive client database to deliver personalized, fully-serviced, and affordable city living experiences.
Challenges
The main challenges were re-engaging prospects with automated campaigns, segmenting email lists to target inactive and never-active prospects, generating quality leads, designing compelling email promotions, and tracking campaign performance effectively.
Solution
We integrated dynamic features and improved the backend, enhancing usability. Quality assurance included functional, device, regression, and performance testing. Using Salesforce for secure hosting, we implemented permission sets and MFA. The team executed strategic email campaigns, set up Salesforce Campaigns for tracking, and ensured seamless reporting of marketing and sales-qualified leads.
CRM Solution
Einstein BOT AI-Powered Chatbots
The Einstein BOT AI-powered chatbots project in the service industry aims to implement advanced capabilities for seamless bot conversation transfers, improved user experiences, and validated user information to enhance customer interactions and agent efficiency.
Challenges
The main challenges involved creating a customer-friendly conversation dialogue for the ChatBot, enabling customers to receive answers and information by asking questions and offering suggestions based on query keywords.
Solution
To address these challenges, we integrated Einstein ChatBot into the service cloud, customized it with a template, defined conversation flows and entities, set navigation rules, and used NLU to manage intents.
SALESFORCE APPS
Creating Apps that Connect Businesses with their Customers!
WHY CHOOSE US
Unmatched Quality and Exceptional Service - Choose us for Your Business Needs
Competitive Rates
Even though our service is a cut above the rest, we remain competitively priced. Our developer rates start from as little as AU$27/hr. Agencies who work with us enjoy making more profit per client and have a higher throughput of projects.
Quality
We are CMMI level 3 appraised and members of the Agile Alliance, which is your assurance that we have processes and safeguards in place to ensure the delivery of a high quality finished product, each and every time.
Flexibility
Our massive permanent workforce is comprised of designers, developers and PMs. You can hire as many or as few of them as you need - on a per project or retained basis.
In-House Expertise
Every one of our 1,000+ designers, developers and project managers in the US, UK, India and Worldwide are directly employed and they work in offices that are owned by us.
Security & Confidentiality
This is a very important detail that sets us apart from many off-shoring companies. Furthermore, all Intellectual Property Rights & source code are yours, forever.
The Original and Best
We’ve been servicing businesses with offshore teams for 22 years. We were one of the first companies to set up this offshore business model, back in 2002. Since then we’ve completed more than 26,000 projects.
WHO WE ARE
Companies employ software developers from us because we have a proven track record of delivering high-quality projects on time.
Testimonials
Be inspired by our clients' journeys as we overcome challenges and achieve success together.
Faq
Yes, Dotsquares specializes in seamlessly integrating Salesforce CRM with your existing business systems, including ERPs, marketing tools, accounting software, and more. Our integration services ensure a smooth data flow, providing a unified view of your business operations and enhancing overall efficiency.
Absolutely! We develop custom mobile solutions that allow you to access Salesforce CRM on the go. Our team creates mobile apps tailored for both iOS and Android platforms, ensuring that you can manage your CRM seamlessly from any device.
We offer flexible hiring models to meet your specific needs, including:
Dotsquares stands out for its expertise in Salesforce development. Our seasoned developers deliver tailored solutions, including CRM customization, data migration, mobile app development, and API integration. Partner with us for top-tier Salesforce services that drive your business forward.
Our approach to Salesforce implementation is comprehensive and strategic. We begin with a thorough needs assessment, followed by detailed planning and custom development. Our process includes rigorous testing and ongoing support to ensure the solution is perfectly aligned with your business objectives.
Yes, we offer extensive customization and automation services for Salesforce CRM. Our team can adapt Salesforce to fit your unique business processes, implement automation to streamline workflows, and integrate advanced features to maximize efficiency and productivity.